Target Up Time is 99.5% for standard and 99.8% for premier support (2)
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- "the Service Credit is Customer’s sole and exclusive remedy for any failure of the Harness Platform to meet the Target Up-Time."
- Locator
- Support Policy and SLA s4(a)
- Applies to
- Target Up Time is 99.5% for standard and 99.8% for premier support
- Related programs