Elastic Evidence

Elastic Cloud support charged as a percentage of consumption (Gold 5%, Platinum 10%, Enterprise 15%) (extract 1)

Catalog row in Vendor License Evidence · Cited

Kind: Quote
Excerpt: If your subscription level is Gold, Platinum, or Enterprise, a charge is made for Support as a percentage (%) of the ECUs.
Locator: Serverless project billing dimensions, Support
Applies to: Elastic Cloud organizations (Serverless and Hosted) by subscription level
Supports rules: Elastic Cloud support charged as a percentage of consumption (Gold 5%, Platinum 10%, Enterprise 15%)
Sources: Serverless project billing dimensions (Elastic Docs)