Elastic Cloud support charged as a percentage of consumption (Gold 5%, Platinum 10%, Enterprise 15%) (extract 2)
Catalog row in Vendor License Evidence · Cited
- Kind
- Quote
- Excerpt
- Limited support is included with a Standard subscription; all other support pricing is based on the percentage of your consumption.
- Locator
- Elasticsearch Serverless pricing, Support package table
- Applies to
- Elastic Cloud organizations (Serverless and Hosted) by subscription level
- Supports rules