SLA claims must be made within fifteen business days
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "within fifteen business days from the date of the incident Customer first believes entitles it to receive a remedy under the SLA set forth above."
- Locator
- SLA section 3 (SLA Claims Generally)
- Applies to
- SLA claims must be made within fifteen business days
- Supports rules
- Related programs