TalentLink commits to 99.9% availability with credits claimed within 60 days
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "Availability of the Software through the internet shall be 99.9 % of the Agreed Service Time." … "A Customer must make a claim for any service credit due within 60 days of notification of entitlement to such service credit."
- Locator
- Service Level Agreement TalentLink v6.5, section 2
- Applies to
- TalentLink commits to 99.9% availability with credits claimed within 60 days
- Related metrics
- Related programs