LICENSEWARE
Lifecycle

Matrix42 Product Lifecycle

Release dates, version history and end-of-support dates for 22 Matrix42 products and 25 versions.

Releases and Lifecycle

Upcoming End of Support

Release dates, version history and support and end-of-life dates as published by Matrix42. Dates within the next 12 months are highlighted; past dates are dimmed. Retrieved 2026-10-13.

  • Supported Release Versions Policy. Effective 2026-01-01: each major release is supported for 12 months, with fixes delivered until the next major release and, after that, only for the latest version; major releases are published twice a year. [1]
  • Long-Term Service Branch (LTSB). A designated version (for example Empirum 23.0.3) receives an extended maintenance period for customers entitled to Premium Support; the Supported Release Versions Policy does not change existing LTSB agreements. [1][8][9]
Empirum 5 versions
VersionReleasedSource
26.1[7]
25.4[8]
25.0.1[5]
25.0.0[9]
24.0 Update 3[3]
Matrix42 Enterprise Service Management 5 versions
VersionReleasedSource
26.1[7]
25.4Supported Release Versions Policy[6][1]
12.1 Update 3[5]
12.1 Update 2[4]
12.1 Update 1[3]
Matrix42 Identity Governance and Administration 1 version
VersionReleasedSource
26.1[7]
Matrix42 IT Asset Management 2 versions
VersionReleasedSource
26.1[7]
25.4Supported Release Versions Policy[6][1]
Matrix42 IT Service Management 5 versions
VersionReleasedSource
26.1[7]
25.4Supported Release Versions Policy[6][1]
12.1 Update 3[5]
12.1 Update 2[4]
12.1 Update 1[3]
Matrix42 Software Asset Management 2 versions
VersionReleasedSource
26.1[7]
25.4Supported Release Versions Policy[6][1]
Matrix42 Unified Endpoint Management 5 versions
VersionReleasedSource
26.1[7]
25.4[8]
25.0 Update 1[5]
25.0[9]
24.0 Update 3[3]
No published lifecycle 15
FireScope, Matrix42 AI Assist for Service Desk, Matrix42 Cloud Cost Management, Matrix42 Endpoint Data Protection, Matrix42 Extended Copy, Matrix42 FastViewer, Matrix42 Intelligence, Matrix42 License Intelligence Service, Matrix42 Live Chat, Matrix42 PackageCloud, Matrix42 PackageCloud Small Business Edition, Matrix42 Patch Management, Matrix42 Remote Control, Matrix42 Remote Support for SmartCards, Silverback
Sources 9
  1. Unified Release and Versioning Model: What It Means for You retrieved 2026-10-13
  2. Product Support Lifecycle (EOL) - Matrix42 Enterprise retrieved 2026-10-13
  3. January 2025 Release Day Updates for Matrix42 Enterprise Solutions retrieved 2026-10-13
  4. April 2025 Release Updates for Matrix42 Enterprise Solutions retrieved 2026-10-13
  5. July 2025 Release Updates for Matrix42 Enterprise Solutions retrieved 2026-10-13
  6. October 2025 Release Updates for Matrix42 Enterprise Solutions retrieved 2026-10-13
  7. Release Highlights May 2026 - Matrix42 Enterprise retrieved 2026-10-13
  8. Empirum 25.4 - Release and Update Notes - Matrix42 Enterprise retrieved 2026-10-13
  9. Empirum 25.0 - Release Notes - Matrix42 Enterprise retrieved 2026-10-13
Esc