Oracle Product

Oracle Utilities Customer Care and Billing

Oracle Utilities Customer Care and Billing is a customer information and billing application for utilities. It manages customer lifecycle processes such as sales and marketing, starting and stopping service, customer interactions, advanced rating, billing, payment processing, and credit and collections. It acts as a detailed accounts receivable subledger and is one component of Oracle Utilities Customer to Meter, where it works with the meter data management and service order components.

Oracle Utilities Customer Care and Billing is an Oracle product filed under Utilities Software. Lifecycle: versioned, 15 versions listed, latest 25.4.x (Apr 2025).

Source: Oracle Utilities Customer Care and Billing Overview, retrieved 15 Oct 2026

Utilities Software

Releases and Lifecycle

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Release and support dates as published by Oracle; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

Oracle Utilities Customer Care and Billing 15 versions

Version	Released	End of standard support	End of extended support	Source
25.4.x	Apr 2025	Apr 2030	Apr 2033	[1]
2.9.x	Apr 2022	Apr 2027	Apr 2030	[1]
2.8.x	Apr 2021	Apr 2026	Apr 2029	[1]
2.7.x	Aug 2018	Sep 2023	Sep 2026	[1]
2.6.x	May 2017	May 2022	May 2025	[1]
2.5.x	Apr 2015	Apr 2020	Apr 2023	[1]
2.4.x	Nov 2012	Nov 2017	Nov 2020	[1]
2.3.x	Dec 2009	Jun 2016	Jun 2019	[1]
2.2.x	Apr 2008	Apr 2013	Apr 2016	[1]
2.1.x	May 2007	May 2012	May 2015	[1]
2.0.x	Sep 2006	Sep 2011	Sep 2014	[1]
1.5.20	Apr 2006	Jun 2012	–	[1]
1.5.15	Mar 2005	Jun 2009	–	[1]
1.5.10	Apr 2004	Jun 2009	–	[1]
1.4.x	Jul 2002	Jul 2007	–	[1]

Sources 1

Oracle Applications: Oracle Lifetime Support Policy (effective August 7, 2026) retrieved 2026-10-14

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