Oracle Retail Customer Order Management
Oracle Retail Customer Order Management, documented as Retek Customer Order Management (RCOM), is a standalone business-to-consumer order management application for multi-channel retailers. It combines customer, merchandise, promotion and pricing data and covers order entry, real-time available-to-promise processing, customer service and fulfillment. It gives visibility of the whole customer order lifecycle, from order capture through fulfillment to post-sale service.
Oracle Retail Customer Order Management is an Oracle product filed under Retail Software. Lifecycle: versioned, 3 versions listed, latest 11 (Oct 2004).
Source: Retek Customer Order Management 11.0 Operations Guide, retrieved 15 Oct 2026
Releases and Lifecycle
All Oracle productsRelease and support dates as published by Oracle; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.