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Oracle Product

Oracle Contact Center Anywhere

Oracle Contact Center Anywhere is a contact center application suite whose version 8.1.3 documentation covers Administration Manager, Interaction Manager, Network Manager and Supervision Manager. Administrators plan and configure a contact center for telephone, email, fax and web chat or callback interactions. Calls and other interactions are routed to agents according to configured workgroups and skills.

Oracle Contact Center Anywhere is an Oracle product filed under Call & Contact Center Software. Lifecycle: versioned, 1 version listed, latest 8.1 (Apr 2007).

Source: Oracle Contact Center Anywhere Administration Manager Guide Version 8.1.3, retrieved 15 Oct 2026

Releases and Lifecycle

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Release and support dates as published by Oracle; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

Oracle Contact Center Anywhere 1 version
VersionReleasedEnd of standard supportEnd of extended supportSource
8.1[1]
Sources 1
  1. Oracle Applications: Oracle Lifetime Support Policy (effective August 7, 2026) retrieved 2026-10-14

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