Dynamics 365 Remote Assist
Dynamics 365 Remote Assist is a Microsoft mixed-reality application that lets a technician on HoloLens 2 collaborate with remote Microsoft Teams users. Collaborators see what the technician sees and can add annotations and files. It integrates with Dynamics 365 Field Service bookings, and Microsoft states it will no longer be available after December 31, 2026.
Dynamics 365 Remote Assist is a Microsoft product filed under Remote Support Software. Lifecycle: versioned, 1 version listed, latest All versions (30 Sep 2018).
Source: Overview of Dynamics 365 Remote Assist on HoloLens 2 - Dynamics 365 Mixed Reality | Microsoft Learn, retrieved 15 Oct 2026
Releases and Lifecycle
All Microsoft productsRelease and support dates as published by Microsoft; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-13.
Dynamics 365 Remote Assist 1 version
Modern Lifecycle Policy. Microsoft lists a retirement date of 2026-12-31.
Lifecycle Policy
- Modern Lifecycle Policy. Products and services that are serviced continuously and remain in support while customers stay current, are licensed and Microsoft still offers support, with at least 12 months' notice before support ends when no successor is offered. [2]
Sources 2
- Modern Lifecycle Policy retrieved 2026-10-13
- Dynamics 365 Remote Assist - Microsoft Lifecycle retrieved 2026-10-13