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Microsoft Product

Dynamics 365 Customer Insights

Dynamics 365 Customer Insights is a Microsoft product filed under Customer Data Platforms (CDP). Lifecycle: continuously updated.

Releases and Lifecycle

All Microsoft products

Release and support dates as published by Microsoft; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-13.

Continuously updated 1
Dynamics 365 Customer Insights (Modern Lifecycle Policy. Microsoft lists Customer Insights - Data and Customer Insights - Journeys (both from 2023-09-01).)[2][34][35]

Lifecycle Policy

  • Modern Lifecycle Policy. Products and services that are serviced continuously and remain in support while customers stay current, are licensed and Microsoft still offers support, with at least 12 months' notice before support ends when no successor is offered. [2]
Sources 3
  1. Modern Lifecycle Policy retrieved 2026-10-13
  2. Dynamics 365 Customer Insights - Data lifecycle retrieved 2026-10-13
  3. Dynamics 365 Customer Insights - Journeys lifecycle retrieved 2026-10-13

Metrics 1

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