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IBM Sterling Order Management

IBM Sterling Order Management is order fulfillment software that supports omnichannel order orchestration across sales channels and fulfillment locations. IBM lists real-time inventory and warehouse management, curbside pickup, ship from store and buy online, pickup in store among its capabilities. Add-ons include IBM Sterling Call Center and IBM Sterling Store Engagement, and it is related to IBM Sterling Intelligent Promising.

IBM Sterling Order Management is an IBM product filed under Supply Chain Management Software. Lifecycle: versioned, 7 versions listed, latest 10.0.X (12 Sep 2018).

Source: IBM Sterling Order Management, retrieved 15 Oct 2026

Releases and Lifecycle

All IBM products

Release and support dates as published by IBM; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

IBM Sterling Order Management 7 versions
VersionReleasedEnd of saleEnd of standard supportEnd of extended supportSource
10.0.XContinuous Delivery–––[1][8]

Lifecycle Policy

  • Enhanced. IBM provides defect and non-defect support for at least five years from general availability, with optional support extensions of at least three further years for an extra charge. [6]
  • Continuous Delivery. IBM provides support for at least two years from general availability, with optional support extensions of at least one further year for an extra charge. [6]
  • Other. Products listed as Other may not follow the two-to-five-year support period or offer support extensions; IBM details them in the Product Lifecycle comments and announcement letters. [6]
Sources 2
  1. IBM Product Lifecycle List (CSV) retrieved 2026-10-13
  2. IBM software support lifecycle policies retrieved 2026-10-14

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