SysAid Source

SysAid Server Uptime Commitment

Catalog row in Vendor License Sources · Cited

Kind: Policy
Format: HTML
Applies to: Older uptime commitment (99.5%) with Downtime Credit mechanism, still published and incorporated by reference into the Terms. Page states "Last Update: April 14, 2022". The 2026 SLSA states different targets; the Order and the current Terms govern which applies.