Terms of Use
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Self-serve terms for products branded SurveyMonkey, Wufoo and GetFeedback bought on SurveyMonkey websites: s1 fees, subscriptions, response overage fees; s7 accounts; s11 termination; s12 downgrades and Basic response limits; s14 contracting entity; s16.2 Wufoo terms. Headed EFFECTIVE DATE December 27, 2025.
- Aliases
- TOU
- Evidence
- Accounts are for one individual and may not be shared
- Subscriptions auto-renew until auto-renewal is cancelled
- Cancelling returns the account to the Basic (free) plan
- Price changes take effect at the end of the billing cycle
- Fees are non-refundable except as the Terms provide
- Response limits are enforced with per-response Overage Fees
- Unused responses do not roll over
- Responses over the Basic plan limit are hidden and deleted
- Accounts inactive for over 12 months may be closed
- Paid services are intended for business and professional purposes
- One active free Wufoo account per person
- Wufoo API is free but may be charged for in future
- Contracting entity depends on customer location (self-serve)
- SurveyMonkey may assign the Terms of Use without notice
- SurveyMonkey may end a subscription for convenience on notice
- Purchase order terms do not apply to self-serve purchases
- Wufoo API verification is the only compliance-verification clause found