Superhuman Customer Business Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Agreement for organizations with an Order, covering the enterprise-tier services: End User accounts, payment, renewal, termination, data protection, AI training prohibition. Headed 'Effective date: October 29, 2025'.
- Evidence
- End User accounts are created in the numbers and types stated in the Order
- Each End User account is for one individual
- Services are for internal business purposes only
- Affiliates may use the Services but resale to Affiliates needs consent
- Fees are non-cancellable and non-refundable
- Enterprise subscriptions auto-renew at then-current rates
- Either party may end an Order with 30 days notice before term end
- Superhuman gives at least 30 days notice of fee changes before renewal
- After termination End User accounts may be deleted or downgraded
- Customer Data is not used to train generative AI without consent
- Reseller purchases: Orders are executed with the Reseller
- HIPAA Data requires a BAA