Master Software and Services Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Current master terms: Master Software and Services Agreement (§1 Definitions incl. Volume Limitations and Ordering Document; §2 Use of Offering; §3 Fees; §8 Term and Termination; §9 General), Schedule A (Services) and Schedule B (Software: licence grant, restrictions, Volume Limitations, evaluation, suspension, SLA, support). Page reads "Last updated October 2025"; the Customers and Partners page applies it to purchases from 2025-10-24 (earlier purchases fall under archived terms).
- Aliases
- MSSA; General Terms and Conditions; Schedule A; Schedule B
- Evidence
- Schedule B licence grant
- Volume Limitations definition
- Ordering Document definition
- Schedule B excess usage invoicing
- Distributed Software usage verification
- Automatic renewal and notice periods
- Renewal rate change notice
- Fees non-refundable and non-cancellable
- Early termination liability
- Use by Affiliates
- Schedule B resale and service bureau restriction
- Competitive analysis restriction
- Assignment restriction
- Evaluation term and frequency
- Managed Services software licence term
- Professional services twelve-month use window
- Payment via authorized partner
- Customer systems authorisation warranty
- Support during the Term