OneTrust Master Terms of Service (Version 5.1)
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Master terms for OneTrust Cloud Services. Sections 2 provision and restrictions, 3 fees, 5 liability, 8 usage data, 10 additional services, 11 components, 12 term, renewal, termination and suspension, 13 general, 14 reseller orders and Exhibit A contracting entities. Published through the OneTrust legal center (legal.onetrust.com), which lists Version 5.1 as effective March 23rd 2026; the PDF header reads "Last Updated: March 31, 2025".
- Evidence
- Cloud Services are for internal business or compliance use during the Subscription Term
- Use is limited to one production tenant
- Third parties other than Authorized Users may not access the service
- Protected Health Information may not be input
- The Cloud Services may not be used to build or train other AI models
- Denied parties and embargoed countries are excluded
- A purchase is not contingent on future functionality
- Fees are payable within 30 days and are non-cancellable
- Subscriptions renew automatically for 12 months on then-current terms
- Material breach allows termination after a 30 business day cure period
- OneTrust may suspend access on 14 days notice for non-payment
- Customer Content can be exported for 60 days after termination
- OneTrust may use Usage Data to monitor usage limits
- Components must be removed within 30 days after the term and may be audited
- Additional Services are for evaluation only
- Liability is capped at fees for the preceding 12 months
- Assignment needs consent, except by OneTrust on a change of control
- Governing law follows the contracting entity in Exhibit A
- The Order Form prevails over the Master Terms
- Claims must be brought within two years
- A reseller cannot give warranties for OneTrust
- Support is the Essential Success Package unless the Order Form says otherwise