Okta Product Subscription Reference Guide (September 2026)
Catalog row in Vendor License Sources · Cited
- Kind
- Product documentation
- Format
- Applies to
- Okta Workforce Identity and Okta Customer Identity SKU definitions and how subscription activation is measured (User IDs in an Active Status, MAU per Year, Resource Units, Servers per Month, tokens, orgs, ISPM Integrations). Opened from the support.okta.com Product Subscription Reference Guide page, which links to the guide in a hosted document viewer; the document is titled "Okta Product Subscription Reference Guide 09-23-2026" and its cover reads September 2026. The MSA (s.1.14, s.1.21) makes it part of the Documentation that governs User quantities.
- Aliases
- PSRG
- Evidence
- Compliance is measured by User IDs in an Active Status
- Each User ID and each org is counted separately
- Suites are sold whole and only to new customers
- Single Sign-On counts Users with at least one assigned application
- MFA counts enrolled Users; telephony is not included
- Lifecycle Management can activate every User in the org
- Workflows, Identity Governance and Identity Threat Protection must match Universal Directory
- Advanced Server Access counts the 30-day median of enrolled servers
- Privileged Access Resource Unit conversion factors
- Only the first 25 non-Okta SaaS applications consume Resource Units
- Professional and Enterprise Suites include 0.5 Resource Units per User
- MAU per Year sums monthly active users over the subscription year
- Customer Identity add-ons may not exceed the Enterprise base quantity
- Sustained traffic above rate limits requires DynamicScale
- Premier Success Plans are required above spend thresholds