Odoo Enterprise Subscription Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Master terms for Odoo Enterprise subscriptions hosted on the Odoo Cloud Platform or self-hosted: section 2 definitions (User, Light User, Covered Extra Module, Covered Versions, Subscription Plan); section 3 access and usage verification; section 4 services; section 5 charges, extra fees and renewal; section 6 conditions; section 7 liability; section 8 governing law; Appendix A. Headed "Version 13 - 2026-09-24".
- Aliases
- Enterprise Subscription Agreement
- Evidence
- Subscription auto-renews unless 30 days notice is given
- A User is any active account that is not a Light User
- Portal users and deactivated accounts are not counted
- Light User includes employee records without a user account
- Licence to Enterprise Edition lasts for the Term
- Usage verification code must run unmodified
- Breach of the verification section costs 300% of list price
- Individual figures are not disclosed to third parties
- Extra Users, Light Users or plan are charged at list price
- Customer must notify Odoo when users exceed the subscription
- Self-hosting customers grant verification access on request
- Databases on older versions pay 25% of annualized price
- Covered Versions are the three most recent major versions
- Covered Extra Modules are charged per 100 lines of code
- Renewal prices may rise by up to 7% a year
- Support covers Bugs and standard feature guidance
- Working with a partner subcontracts Covered Extra Module services
- Termination for breach needs a 30-day cure period
- Liability is capped at 50% of fees paid in 12 months
- Agreement is governed by Belgian law