N-able Software Services Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Master terms for N-able Application Services (hosted services such as N-sight RMM, Cove Data Protection and N-central hosted by N-able), Software agents, N-hanced Services and Support. §1 definitions (Devices, Quantity Commitment, Usage, User, Term); §2 licence grant, evaluation and internal use licences; §3 restrictions and audit; §5 term and termination; §6 fees, renewal pricing and Quantity Commitment; §7 data and PHI; §15 general; Product Addenda for Mail Services, Cove, EDR, MDR, Remote Script Orchestration, Adlumin MDR Advanced Cyberwarranty and DRaaS. Headed "Last updated 7-31-26".
- Aliases
- SSA
- Evidence
- SSA licence is limited, revocable and for the Term
- Virtual machines count as Devices
- No resale, sublicensing or transfer
- Circumventing usage limits or recurring fees terminates the licence
- N-able may monitor use and review books and records
- Usage above the Quantity Commitment is charged at the Charged Price or list price
- Month-to-month plans renew monthly; termination effective after a full calendar month
- Fixed terms auto-renew for one year without 30 days notice
- No refunds on termination; data retrieval within 30 business days
- PHI only in MDR, Cove, N-central and N-sight
- Adlumin MDR Advanced Cyberwarranty requires Client enrolment