Moveworks Customer Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Moveworks, LLC Customer Agreement governing direct subscriptions. The legal page labels it 'Last updated April 2026', the file name says March 2026 and the text says 'last updated on November 15, 2025', so no single effective date is used.
- Evidence
- Grant is limited to the internal employee service helpdesk
- Resale and service-bureau use are prohibited
- Use must benefit the customer and its Affiliates only
- Contractual usage limits may not be circumvented
- Use outside the Order Form scope is prohibited
- Benchmarking and availability monitoring are prohibited
- Payment obligations are non-cancelable and non-pro-ratable
- Purchased quantities cannot be decreased during the term
- Fees are invoiced in advance
- Access may be suspended five days after a payment is overdue
- Customer Data may train Moveworks algorithms during the term
- Performance data may be aggregated and used after the term
- Termination for uncured breach after 30 days
- Customer Data deletion may be requested for 30 days after termination
- Order Form prevails over the agreement body
- Either party may assign to a successor without consent
- Customer agrees to act as a reference within six months of go-live
- Customer is responsible for all use under its account
- Beta products carry no indemnity, service level or warranty