Fivetran Master Subscription Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Master terms: Fivetran Products, on-prem licence (s2.2), Powered by Fivetran (s3.2), fees (s6), term and renewal (s7), liability caps (s10), order of precedence (s11.7). Effective November 5, 2025.
- Evidence
- Annual Order Forms auto-renew unless 60 days' notice is given
- Usage above the Order Form is invoiced in arrears
- Invoices are due in 30 days; late amounts bear 1.5% a month
- Fivetran may suspend access when fees are 30 days overdue
- Order of precedence among Fivetran documents
- MSA changes take effect at renewal
- Affiliates need their own Order Form
- On-Prem Software licence is internal use on Source and Target Systems
- Customer reports usage if configuration blocks metering
- Powered by Fivetran use needs prior approval and equivalent end-customer terms
- Assignment to a competitor successor is excluded
- PHI may only be uploaded under a Business Associate Agreement
- Liability is capped at twelve months of fees