Extreme Networks Terms of Support
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Terms for ExtremeWorks, PartnerWorks and Premier support plans and Releases. Headed "Terms of Support v November 2023"; no day is given, so the effective date is left empty.
- Aliases
- Terms of Support
- Evidence
- Releases may only be installed on products under an active service contract
- A support plan covers one serial-numbered unit
- Support orders are non-cancelable and non-refundable
- Late or new support attracts reinstatement and inspection fees
- Partners and customers keep records for audit for at least two years