DataRobot Master Subscription Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Standard contract for DataRobot SaaS and on-premise subscriptions: definitions, licence grant (s.2), Authorized Users (s.3), restrictions (s.4), evaluation use (s.5), fees (s.10), customer data (s.12), warranties (s.14), liability (s.16), resellers (s.17), DataRobot data (s.18) and generative AI third party products (s.19). The document carries the version stamp "v 2023-NOV-09.3", used here as the effective date.
- Evidence
- Licence is internal business use for the Subscription Term
- Authorized Users include affiliates and contractors
- Customer is liable for its Authorized Users
- No access to build a competing product
- No services to third parties
- Evaluation use is 30 days of internal evaluation
- Evaluation models must be deleted unless the Solution is bought within three months
- Evaluation liability is $25,000
- Orders are non-cancellable and fees non-refundable
- Fees invoiced annually in advance, due in 30 days
- Maintenance and Support are included in Solution fees
- Suspension after 60 days of non-payment and 14 days' notice
- Customer owns its models and predictions
- SaaS customers may not import payment card data
- DataRobot may delete data or suspend SaaS access for prohibited data
- Conformance warranty covers the first 90 days after the Order
- No warranty on model accuracy
- Liability cap is 100% of fees for the prior calendar year
- Partner orders define entitlements and measurement
- SaaS usage metrics are collected through the User Activity Monitor
- Third Party Products have no DataRobot warranty
- Unused pre-purchased Professional Services expire after 12 months
- Order terms override the MSA for that Order
- Massachusetts law and Boston courts
- Licences end and use must cease on termination