Celonis Master Services Agreement (June 2026)
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Master terms for Celonis cloud services: fees, subscription term and renewal, compliance verification, assignment, governing law, Annex A definitions. Dated "version June 2026"; no day stated, so no effective date is recorded.
- Evidence
- MSA prevails over an Order unless the Order overrides it
- Use is for internal business purposes within Order limits
- Third-party contractors may use the services to serve the customer
- Compliance certification and records on request
- Records available to Celonis or its third-party auditor
- Overuse is charged at the then-current price list
- Subscription fees are non-refundable
- Subscriptions renew for 36 months unless notice is given
- Renewal price increase capped at 7% per annum
- Access may be disabled for non-payment after 30 days' notice
- Customer may not assign without consent
- Celonis may meter consumption using customer data
- Suspension for use threatening security or integrity
- Governing law and courts depend on the customer's domicile
- A reseller Order cannot amend the MSA