Asana Subscriber Terms
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Master SaaS terms between Asana, Inc. and paying Customers: §1 definitions (End User, Order Form, Subscription Term); §2.2 access rights; §2.4 service restrictions (no guests instead of employee subscriptions, no seat sharing, Abusive Use); §2.8 channel partners; §4 payment, subscriptions, seat increments, true-forward invoicing, reductions and auto-renewal; §5 term and termination; §11.8 assignment; §11.11 modifications. Last Updated 2026-09-01; applies to new Order Forms or renewals effective on or after 2026-09-16, and to existing Customers from their next renewal.
- Aliases
- Subscriber Terms; Agreement
- Evidence
- Access right is for internal business purposes during the Subscription Term
- Employees may not be given guest access instead of seats
- Seats may not be shared but may be reassigned
- Excessive or abusive use of the Services or Asana AI is prohibited
- Subscriptions are sold in set End User increments
- Excess End Users are invoiced pro rata for the rest of the term
- Seat reductions and downgrades only at renewal with 30 days' notice
- Subscriptions auto-renew at then-current rates
- Fees are non-cancelable and non-refundable
- Breach of the service restrictions allows immediate termination
- Customer Data export within 30 days after termination
- Assignment needs consent except to affiliates or successors
- Asana may revise the online Subscriber Terms by posting