Blackboard Master Agreement for All Products and Services (version 27.0)
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Master terms for Blackboard (now Anthology/Blackboard) SaaS Services, Software, Support, Hosting and professional services: s2 licence grants, s8 fees and excess use, s9 term and termination, s14 general including audit, s15 Blackboard Learn, s16 Collaborate, s17 Connect, s19 website community products, s21 Smartview, s22 Student Support Services, s23 Ally, s25 Reach. The header carries only the version marker '012121 version 27.0'; no effective date is stated, so the effective date is null.
- Evidence
- SaaS licence is non-exclusive, non-transferable and for the Term
- Self-hosted Software is licensed for a Designated Configuration
- No third-party, service-bureau or sublicensed use
- Evaluation licence covers one copy for internal evaluation
- One Test Copy for non-production use
- Learn API licence is revocable and rate-limited
- Authorized Users are the average of Monthly Active Users
- Authorized User includes students, teachers, parents, employees and invited third parties
- FTE counts part-time students at one half
- Storage is billed at the peak and sold in 1 TB allotments
- Use above Order Form limits is charged and may be invoiced monthly
- Unused Authorized Users, FTE or Storage do not roll over or refund
- Failure to invoice overages on time is not a waiver
- Primary mode of operations must be notified when it changes
- Renewal fees may change on 30 days' notice
- Annual fees can be invoiced for a renewal period without a purchase order
- Blackboard may audit use once per calendar year
- Blackboard may terminate immediately for breach of licence restrictions
- Blackboard may discontinue a product with a pro rata refund
- Either party may assign the Agreement to affiliates or on a sale of the business
- The Master Agreement prevails over the Order Form, Services Guide and statements of work
- Support, service levels and overage rates come from the Services Guide
- Liability is capped at twelve months of fees for the affected Products
- Customer indemnifies for use beyond the licence scope
- Disputes go to ICC arbitration under regional governing law
- Ally is licensed for the Order Form term and gives no compliance assurance
- Collaborate Minutes count attendance and recording playback
- Collaborate Authorized Users add the peak of guest users to authenticated users
- Connect Authorized Users are the customer's employees and messages go to the Order Form Recipients
- Connect excess usage above 20 messages per FTE per month is charged at up to $.0065
- Website products are limited by Sites, FlexSites or named accounts
- Excess Inbound Interactions are charged at the end of the term plus a premium