Alation Master Cloud Software License and Services Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Master terms for Alation Cloud (the hosted data intelligence platform) and the Alation Agent: definitions (Named User, Order, Subscription Term); section 2 licence grant, accountability, restrictions, usage monitoring; section 3 support and SLA; section 4 fees; section 5 term and termination; section 9 liability; section 10 general; Exhibit B Service Level Agreement. Headed "Version : April 10, 2026".
- Aliases
- MSA
- Evidence
- MSA licence is limited, revocable and for the Subscription Term
- Alation Cloud is hosted and the customer takes no possession of software
- A Named User is an identified employee or contractor
- Named User identifications cannot be shared
- Additional Named Users are co-terminous
- Named User subscriptions may be reassigned
- Credentials may not be shared
- Competitors may not be given access
- Excess use is charged at current list prices
- Alation may review usage against Order limits
- Unused subscriptions do not reduce Fees
- Purchase order terms are invalid
- Affiliates order under separate agreements
- Licence breaches are outside the liability cap
- Customer Data is deleted within 30 days of termination
- Alation Cloud targets 99.5% monthly uptime
- Service credits are capped at 8% of monthly Fees
- Non-production environments are outside the SLA
- Trials and Beta Versions are not for production use
- Open source components do not impose licence terms on the customer
- Governing law depends on the customer location