Support content is fixed as posted for the Subscription Term
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- EUAA s.5.2: service levels and response times of support packages are on Veracode's technical support page, and the content posted there is effective as posted for the whole Subscription Term on the Order Form. (effective 2024-06-10)
- Applies when
- Determining applicable service levels
- Applies to
- Support packages
- Related programs