One support time zone is chosen per subscriber
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- SLA section A.3: support runs Monday to Friday 09:00-21:00 in one chosen regional time zone (North America EST, EMEA CET, APAC China Standard Time); the zone defaults from the purchase order address if none is chosen. (effective 2025-01-01)
- Applies when
- Support hours
- Applies to
- Varonis SaaS subscriptions
- Related programs