Support excludes use outside the licence scope and the Bundled Product
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support does not cover Failures caused by use not in accordance with the scope of the licence, and for Bundled Products or multi-location Customer Hosted installations covers only the Product, not the Bundled Product or the Customer’s environment.
- Applies when
- Raising support requests.
- Applies to
- Support Services.