Downgrades take effect at term end with no refunds
Catalog row in Vendor License Rules · Cited
- Kind
- Billing
- Statement
- Terms of Service section 9.6: upgrades are billed immediately; downgrades take effect at the end of the Subscription Term; no refunds or credits for partial months, and downgrading may lose Service Data, features or capacity. (effective 2024-02-12)
- Applies when
- Any Sentry plan
- Applies to
- Sentry