K-12 users must route support through the Authorized Support Persons
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Teachers and students channel support questions through the administrator and two Authorized Support Persons, who try to answer before opening a ticket.
- Applies when
- K-12 Affiliates need technical support
- Applies to
- LockDown Browser; StudyMate Campus
- Related metrics