Self-service downgrades are limited to monthly customers with fewer than 50 seats
Catalog row in Vendor License Rules · Cited
- Kind
- Term
- Statement
- Help article: customers can downgrade plan or apps, or remove seats, on their own only if monthly customers with fewer than 50 employee seats; downgrades are scheduled for the next renewal date.
- Applies when
- Downgrading plan, apps or seats
- Applies to
- Personio plans
- Related metrics
- Related programs