Default uptime guarantee is 99.5% with an upgrade to 99.95%
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- The plan comparison lists a 99.5% uptime guarantee with an upgrade to 99.95%, 8x5 professional support with an upgrade to 24x7, and ISO 27001 as the limited compliance option with SOC2 Type II, PCI DSS and others as add-ons. (source undated; retrieved 2026-10-07)
- Applies when
- Comparing service levels.
- Applies to
- ODC Platform Edition