AI agent activity counts as Customer activity and usage may be monitored
Catalog row in Vendor License Rules · Cited
- Kind
- Compliance
- Statement
- SST s.2.1.2-2.1.4: activity by an AI Agent is Customer activity for compliance; Okta may monitor use and the customer may not undercount or tamper with usage calculations; usage beyond Reasonable Use may incur additional fees, throttling or suspension. (effective 2026-06-12)
- Applies when
- Agents acting through the Service
- Applies to
- AI Agent Services (Okta and Auth0)