Support covers Bugs and standard feature guidance
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Agreement section 4.5: an unlimited number of free tickets for Bugs or guidance on standard features of the Software and Covered Extra Modules; questions on development or customisation need a separate service agreement. (effective 2026-09-24)
- Applies when
- Opening a support ticket
- Applies to
- Odoo Enterprise