SD-WAN hardware is supported 5 years after end of sale if support never lapses
Catalog row in Vendor License Rules · Cited
- Kind
- Lifecycle
- Statement
- Netskope aims to give 6 months notice of hardware end of sale and supports hardware (and replacement parts) for 5 years after it, provided the cloud subscription and support were maintained continuously; support cannot lapse and be reinstated. Each software release version is supported for 24 months from initial release.
- Applies when
- Planning hardware refresh or renewing support on older SD-WAN appliances.
- Applies to
- Netskope One SD-WAN hardware, embedded software and SD-WAN cloud subscriptions.