Hardware from unauthorised sources or moved abroad loses licences, support and updates
Catalog row in Vendor License Rules · Cited
- Kind
- Restriction
- Statement
- Software licences are not transferable to, and Netskope gives no support or updates for, hardware bought from anyone other than an authorised Netskope reseller. The Hardware Terms add that support, warranty and software licences do not follow hardware or software transferred to third parties or exported outside the original ship-to country without Netskope's written consent.
- Applies when
- Buying second-hand hardware, transferring units to another company or relocating them across borders.
- Applies to
- Netskope hardware (Netskope One SD-WAN, IoT Security) and its software.