Shared-mailbox-only users are not billed in Cove for Microsoft 365
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Cove Microsoft 365 Billing Policy: billable users have at least one of Exchange (regular mailbox), OneDrive, SharePoint or Teams protected; a user with only an Exchange shared mailbox protected is not billed, but a shared mailbox with OneDrive, SharePoint or Teams protected is. (page undated; as published on 2026-09-30)
- Applies when
- Counting billable Microsoft 365 users
- Applies to
- Cove Data Protection for Microsoft 365
- Related metrics