Invoice errors must be raised within 90 days
Catalog row in Vendor License Rules · Cited
- Kind
- Billing
- Statement
- EULA and Software Services Agreement §6.1: a customer who believes an invoice is wrong must notify N-able within 90 days of receipt or waives the right to contest it. Payments are non-refundable and, unless the Sales Order says otherwise, in US dollars. (effective 2026-07-31)
- Applies when
- Reconciling usage invoices
- Applies to
- All N-able invoices
- Related metrics