MSP users include End Customer employees and contractors
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Section 1: a User includes the provider's employees or contractors and the End Customers' employees and contractors. (effective 2026-02-06)
- Applies when
- Counting users under the MSP agreement
- Applies to
- Managed service providers
- Related metrics
- Related programs