EULA Exhibit B: 99.9% monthly uptime target
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Exhibit B (Service Level Agreement): LICENSEWARE targets 99.9% monthly uptime for the production service, measured per hour at the service boundary and compiled monthly. Scheduled maintenance with at least 48 hours' notice is excluded. No service credits are published.
- Applies to
- LICENSEWARE production service