Warranty GTAC service is limited to conformance and defects
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Warranty Summary: GTAC under warranty provides troubleshooting only for conformance with published Documentation and hardware and software defects; priority assistance, 24x7x365 support and configuration or interoperability help need an active ExtremeWorks service support contract.
- Applies when
- Customer wants priority, 24x7 or configuration help
- Applies to
- Extreme products under warranty only
- Related programs