End of Service Life overrides Platform ONE support terms
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Product Lifecycle Policy: after EOSL, GTAC support, software downloads and documentation are no longer covered under the Platform ONE support policy; EOSL over-rides the support terms within the subscription, although the product may still connect. (effective 2025-07-01)
- Applies when
- The product reaches End of Service Life
- Applies to
- Platform ONE subscriptions on discontinued hardware
- Related metrics