OEM orders are non-cancellable and non-refundable
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- OEM Terms section 5(B): all orders under an Order Form are non-cancellable and fees non-refundable; the customer cannot withhold or set off fees whatever its End User does; the customer sets its own End User prices. (effective 2025-02-28)
- Applies when
- Customer seeks to cancel or set off
- Applies to
- OEM Order Forms
- Related programs