All sales are final; refunds at ElevenLabs' discretion
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- Terms of Service section 6(e): all sales are final and ElevenLabs may offer refunds at its sole discretion; cancellation of a Recurring Subscription before period end does not refund fees already paid. (effective 2026-10-09)
- Applies when
- Customer requests a refund
- Applies to
- Fees paid for subscriptions and credits