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Elastic Rule

Elastic Cloud: 99.95% monthly uptime SLA only for Platinum and Enterprise

Catalog row in Vendor License Rules · Cited

Kind
Support
Statement
The pricing comparison lists a 99.95% Monthly Uptime SLA for the Platinum and Enterprise subscription tiers on both Hosted and Serverless; Standard and Gold carry no uptime SLA there. Self-managed deployments have no uptime SLA.
Applies to
Elastic Cloud Hosted and Elastic Cloud Serverless
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