Liability is capped at fees for the specific Service over the prior 12 months
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- Service Terms section 11.2: aggregate liability is capped at the fees paid or payable for the specific Service during the 12 months before the event, except for confidentiality breach, gross negligence, wilful misconduct and the customer's payment obligations (section 11.3). (effective 2026-03-01)
- Applies when
- A claim arises under the Service Terms
- Applies to
- Either party liability
- Related programs