Confluent Cloud SLA credits are the sole remedy and expire after 12 months
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- Service Credits are a percentage of monthly fees for the affected function, the sole remedy for unavailability, usable only against future bills, must be claimed within five calendar days after month end and expire twelve months after issue.
- Applies when
- Claiming for Confluent Cloud downtime.
- Applies to
- Confluent Cloud SLA